Effective date: 1 October 2026
Skin Theory Inc. (“Skin Theory,” “we,” “us”) operates skintheoryinc.com and provides management services to our Corona and Riverside locations. Medical services are provided by Derm Theory IVM, Inc. This policy explains how we collect, use, and protect information through our website, forms, and text message programs.
Information we collect. We collect information you give us, such as your name, email, mobile number, preferred location, and appointment requests. We also collect technical information automatically, such as browser type, pages visited, and cookies.
How we use it. We use your information to schedule and manage appointments, respond to inquiries, send messages you have agreed to receive, improve our website and services, and meet legal obligations.
Text messaging. If you opt in to text messages, we use your mobile number only to send the messages you agreed to receive. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can opt out at any time by replying STOP.
How we share information. We share information only with service providers who help us operate, such as our scheduling, CRM, messaging, payment, and website hosting vendors. They may use it only to provide services to us. We may also disclose information when required by law. We do not sell your personal information.
Health information. Medical information you provide as a patient is protected health information under HIPAA. It is governed by our separate Notice of Privacy Practices, available at either location or on request.
Cookies and analytics. We use cookies and similar tools to understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work.
Your California rights. California residents may request access to, correction of, or deletion of their personal information, and may opt out of any sale or sharing of it. We do not sell or share personal information for cross-context behavioral advertising. To make a request, email [info@skintheoryinc.com] or call either location. We will not discriminate against you for exercising these rights.
Data retention and security. We keep information only as long as needed for the purposes above or as required by law. We use reasonable administrative, technical, and physical safeguards, but no system is completely secure.
Children. Our website and text programs are not directed to anyone under 18, and we do not knowingly collect their information online.
Changes. We may update this policy and will post the new effective date on this page.
Contact us. Skin Theory Inc. · [info@skintheoryinc.com] · Corona: 2791 Green River Rd, Unit 103, Corona, CA 92882, (951) 735-5570 · Riverside: 19040 Van Buren Blvd, Ste 103, Riverside, CA 92508, (951) 776-8300
